Choosing the right removals company can make or break your moving experience. Use this checklist to evaluate providers.
Ask for a written quote
Get a detailed, written quote that breaks down labour, transport, packing and any extra services such as storage or insurance.
Check insurance and liability
Confirm the company’s liability policy for damaged or lost items. Ask about additional insurance options if you have high-value goods.
Read reviews and ask for references
Look for recent reviews on Google and social media. Ask the company for references, especially for similar moves and distances.
Confirm vehicle and crew details
Ask about the truck size, parking requirements, and the number of crew members who will attend on moving day.
Find out about permits and parking
For city moves, confirm who will arrange parking permits or load zone access if required.
Compare multiple quotes
Get at least three quotes and compare what’s included. The cheapest option isn't always the best — consider reputation and service.
Local tip: confirm the company's experience with apartment moves, stair carries and fragile or bulky items.